Success Operations
Who are we?
The Operations Team is a unit-wide support team designed to connect students to academic support units through marketing outreach services and the implementation of technologies.
Success Operations Initiatives
Jayhawk GPS and Navigate Student App
Used by all undergraduate advising units at the Edwards and Lawrence campuses, Jayhawk GPS and the Navigate Student App allows students to schedule appointments, review their appointment notes, see upcoming campus deadlines, and more!
Student Navigators
The Academic Success Student Navigator plays a critical role in student success by assisting students while using student academic case management features through KU’s early alert system, Jayhawk GPS. Through peer-level student outreach, Student Navigators work to create connection and guide students in developing fundamental student skills that will benefit students beyond the current semester.
Qtrac
Qtrac is a virtual queue management system that helps Jayhawk Academic Advising with their Drop In Advising check in.
Marketing & Communication Services
Available to all academic success units, marketing & communication services help to create a streamlined student experience where students are informed and empowered to seek out academic success units and services.